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As Thought Leaders, we provide regular information on developments and trends in the emerging Customer Experience marketplace.
Our free monthly newsletter, the Customer Experience Times, is a monthly email outlining what is happening.
Our aim is to offer you thought leading pieces, stories, experiences and articles, together with information and details of forthcoming industry events, to a community of like minded individuals who are interested in the Customer Experience.
See below for our archive of previous editions and previous thought leading articles.
Previous Customer Experience Times Available (Issues 1 - 20)
Please contact robert.thomas@beyondphilosophy.com
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Why do 95 % of senior Business Leaders say that the Customer Experience is the next competitive battleground?
What is the “Customer Experience” you trying to deliver?
